Frequently Asked Questions

Need assistance? Use the contact form to:

• Report an issue with an order or delivery
• Request help with a recent purchase
• Ask about products, shipping, or anything else

To track your order, click here and enter your order number along with the email address used at checkout.
Please note: Tracking is only available for orders shipped with the tracked shipping option. Lettermail shipments do not include tracking.

Payments are processed securely through Stripe and accept major credit and debit cards.

Processing Time:
All orders are processed within 24–48 hours (1–2 business days) after payment confirmation.

Shipping Options:

*Delivery times may vary depending on location, holidays, or carrier delays.

For full details, please refer to the Refund and Returns Policy page.

Please check here for all my links and the schedule of upcoming conventions.